There has been much hand-wringing about the crisis of the humanities, and recent breakthroughs in artificial intelligence have added to the angst. It is not only truck drivers whose jobs are threatened by automation. Deep-learning algorithms are also entering the domain of creative work. And now, they are demonstrating proficiency

When Moneyball first entered the public conversation, the baseball community largely met it with skepticism. The concepts that drove Moneyball have been documented for some time but didn’t get put to the test until recently. Scouts had been using the same processes since these sports began. No one understood these new methods, and many

Artificial intelligence (AI) and machine learning (ML) are some of the most hyped enterprise technologies and have caught the imagination of boards, with the promise of efficiencies and lower costs, and the public, with developments such as self-driving cars and autonomous quadcopter air taxis. Of course, the reality is rather more prosaic, with firms looking

Artificial intelligence (AI) has paved the way for new, successful routes for many industries, including quick service restaurants (QSRs), to flourish. A Forrester survey reported that 69% of companies said they reduced operating costs with chatbots and automation using AI. A QSR is often defined as a fast-food or minimal table service restaurant, with

Artificial intelligence has progressed to the point where machines are capable of performing tasks that people once thought could only be done by humans. This rise in the power of AI highlights the importance of ethics in AI – we must use this powerful technology in responsible ways. For example, modern