Smart Systems maintains and observes strict policies and guidelines regarding information gathered on visitors and users of the Smart Systems web site. For strategic marketing purposes and the protection of intellectual property, Smart Systems occasionally accumulates personal and non-personal information on the use and behavior of visitors to our site. Although Smart Systems occasionally captures limited personal and non-personal information on visitors and their companies, it is essential that visitors understand our policies regarding the use of such information. The following sections present highlights and implications on Smart Systems’s privacy policies.
Information Capture
There are selected areas on the Smart Systems web site where the collection of information is necessary. These are areas such as the submission of comments or requests, any registration that may be necessary before the download of research papers, and the download of selected brochures that may contain proprietary Smart Systems intellectual capital. In these areas users are only required to enter the minimum information needed, and that information is only used for tracking who has downloaded what, and when.
Smart Systems may also capture information regarding the type of browser visitors use (e.g., FireFox, Netscape, Internet Explorer, etc.), the type of operating system used (e.g., Windows, Mac OS, etc.), and the domain name of visitors’ Internet service providers (e.g., Cox, Verizon, America Online, Earthlink, etc.). This non-personal information is utilized to enrich the user experience. We also maintain a count of the files detected and cleaned by antiviral utilities.
Information Use
Smart Systems may use the personally identifiable information visitors provide, as well as the non-personally identifiable information collected to fulfill requests for demonstration products, presentations, research papers, etc. Smart Systems only markets to users and visitors that have elected to receive such information, and users and visitors are always presented with the opportunity to end any such marketing.
Smart Systems does not sell, share, or transfer personal identifiable information to any third party. If Smart Systems is acquired by a third party, it is expected that the third party observes the same privacy policy we have established. Namely, Smart Systems may disclose personal identifiable information in connection with the sale of our assets, but Smart Systems will attempt to ensure that the acquiring company honors our policies.
Smart Systems may disclose personal identifiable information in response to a legal process, for example, in response to a court order or a subpoena or a law enforcement agency’s request. Since Smart Systems is a US corporation, it is an imperative that it upholds all US laws.
Security
When visitors register and submit sensitive information, that information is encrypted and is protected through multiple levels of authentication. Similarly, whenever information is transmitted to visitors, Smart Systems enforces a completely secure transmission method.
Tracking
Smart Systems uses IP address tracking for purposes of system administration to analyze trends, administer the site, track users’ movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal identifiable information and are not share with other parties.
Contact
If you feel that Smart Systems is not abiding by its posted privacy policy, you should contact us by email at publicrelations@smartsystems.ai, by phone at +1 (202) 747-3443, or by regular mail to 1629 K Street, NW, Washington, DC 20006 USA.
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